Your privacy matters to us. This page explains exactly how goperya collects, uses, stores, and protects your personal information when you use our platform in the Philippines. Please read it carefully so you know your rights and how we handle your data.
This Privacy Policy applies to all personal information collected by goperya when you register an account, access our platform, make deposits or withdrawals, participate in games, or contact our support team. It covers data collected through our website, mobile browser experience, and any related communications we send to you. By using the goperya platform, you acknowledge that you have read and understood this policy and consent to the practices described herein. If you do not agree with any part of this policy, we encourage you to stop using the platform and contact us to request account closure. We update this policy periodically, and continued use of the platform after any update constitutes your acceptance of the revised terms.
When you register on goperya, we collect personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect government-issued identification documents as part of our Know Your Customer (KYC) verification process, which is required under applicable Philippine regulations. During your use of the platform, we automatically gather technical data such as your IP address, device type, browser version, operating system, and session activity logs. Payment-related information — including transaction amounts, payment method details, and withdrawal records — is collected and stored securely to process your financial requests. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotional activities on the platform.
The personal information we collect is used primarily to create and manage your goperya account, verify your identity, and process your deposits and withdrawals in Philippine pesos (PHP). We use your data to deliver a personalised gaming experience, including recommending relevant games and notifying you of promotions that may be of interest to you. Your information also helps us detect and prevent fraudulent activity, money laundering, and any other conduct that may violate our Terms and Conditions or applicable Philippine law. We may use your contact details to send you important account notifications, security alerts, and platform updates — you can manage your communication preferences from your account settings. Aggregated and anonymised data may be used for internal analytics and platform improvement purposes, but this data cannot be used to identify you personally.
goperya does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary to perform those services. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the service they provide to us. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal request. In the event of a business merger, acquisition, or restructuring, your data may be transferred to the successor entity, and you will be notified of any such change in advance.
Your personal data is stored on secure servers protected by industry-standard encryption, access controls, and regular security audits to guard against unauthorised access, disclosure, or loss. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our internal compliance obligations. Financial transaction records are retained for a minimum period as mandated by applicable anti-money laundering regulations in the Philippines. While we take all reasonable precautions to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and to keep your login credentials confidential at all times. If you suspect that your account has been compromised, please contact our support team immediately so we can take appropriate action to secure your account.
As a registered member of goperya based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or incomplete information in your account profile by contacting our support team directly. In certain circumstances, you have the right to request the deletion of your personal data, subject to our legal obligations to retain certain records under Philippine law. You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting us directly. If you have concerns about how your data is being handled, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
goperya uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and accessing your account. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement and optimise the overall user experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit the functionality available to you. By continuing to use the goperya platform, you consent to our use of cookies as described in this policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way goperya handles your personal data, please reach out to our support team at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe and will work with you to resolve any concerns as quickly as possible. This policy was last reviewed in June 2025 and may be updated periodically to reflect changes in our practices, platform features, or applicable Philippine regulations. We will notify registered members of any material changes to this policy via email or through a prominent notice on the platform. You can also visit our FAQ page for answers to common questions about your account and data privacy.
Last reviewed: June 2025. This Privacy Policy applies to all registered members of the goperya platform in the Philippines.
Quick answers to what Filipino players most often ask about data privacy on goperya.
At goperya, protecting your personal information is just as important as delivering a great gaming experience. If you have any questions about this policy or want to explore the platform, we are here to help every step of the way.